Refund Policy
Last updated: 2026-06-05
This page is provided for general information and is not legal advice.
We want EdgeLog to be worth it. Our refund policy is simple and fair.
7-day refund
If you are not satisfied, you can request a full refund within 7 days of your first Pro payment. Email support@edgelog.app from your account email and we'll take care of it.
Cancelling your subscription
You can cancel anytime from the billing portal (Settings → Billing → Manage Billing). Cancelling stops future charges.
Access after cancelling
When you cancel, your Pro access continues until the end of the current billing period — you keep what you've already paid for. After that, your account returns to the Free plan. Your data is not deleted.
Renewals
Beyond the first 7 days, renewal payments are generally non-refundable, but reach out if something went wrong — we're reasonable.